Citizens Advice: Empowering Communities Since 1939!
Citizens Advice is a national charity and also a network of independent local charities across the country that are members of the national Citizens Advice service. They offer free, confidential, impartial advice to everyone and their staff and volunteers are to advise on many issues including:
- Benefits
- Debt and Money
- Employment
- Consumer Rights
- Housing
- Education
- Health
- Immigration
- Family Issues
- Legal
History
Citizens Advice was founded on 3rd September 1939 – the day war against Germany was declared, as a service to meet the needs of the civilian population in war time.
By 4th September 1939, 200 local ‘bureaux’ had opened (including Wakefield).
By the 1960’s the number of bureaux had reached 416.
In the 1970’s, consumer protection became a big area of work.
In the 80’s and 90’s two recessions and changes to the benefits system generated a large proportion of enquiries about money and benefits.
In 2003, the National Association of Citizens Advice Bureaux changed its name to Citizens Advice.
In 2021 there were 265 independent local Citizens Advice organisations across England and Wales.
You can read more information about the history of Citizens Advice here: https://www.citizensadvice.org.uk/about-us/about-us1/history-of-the-citizens-advice-service/
Citizens Advice recently launched a new service at Pinderfields Hospital, Wakefield
Following an official opening in 2022, the new office, located on Level E at Pinderfields, will serve as a community support hub, providing free, confidential, and impartial advice for both NHS and social care staff, alongside hospital patients, visitors, and local people across the Wakefield district.
The service will provide both drop-in sessions and scheduled appointments for advice on housing, debt, benefits, family, and consumer issues. Individuals can also access support via the phone, email or online.