A blog for International Women’s Day from Dr Adiba Abbas (Psychiatry Liaison Consultant Chief Clinical Information Officer South West Yorkshire Partnership NHS Foundation Trust)
The word digital has become the most iconic word in the last few years. Of course, I can’t talk about digital and not give reference to the pandemic. The pandemic brought economic downturn and stunted growth in multiple sectors, however it also pushed us all online. According to one estimate, use of online platforms increased from 40 to 100 percent during the pandemic. However, are Teams, Zoom, online shopping and QR codes all digital is about? Surely not... it’s much more than that. It’s artificial intelligence, remote consultations, nanorobots, crisper, chatbots and much more. The big question for healthcare, especially mental health care is, how do we harness the power and energy of this ever-growing, ever-changing beast.
In healthcare we have massive expectations from the digital revolution. Despite all the technology and development, digital is still an enabler and the digital revolution is down to change culture and improve processes.
I started working in the NHS in 2007 as a foundation doctor, and I remember having to go through various sets of notes to clerk patients in, and spending half of my time finding and tracking these notes. Every ward had a different place to store those paper records and they were never in the allocated slots. It was common for ECGs to go missing and for blood tests not to be filed as the ward clerk awaited doctors to sign them off. I was fortunate to start my training in psychiatry, where patient records were electronic. It made many of the above problems disappear but the pain of slow computers, being locked out of systems and bad designs made life difficult. I wanted to change it. I wanted staff to be part of digital solutions. My passion for improved electronic systems and better digital solutions for healthcare took me to digital strategy meetings, and I got involved in digital innovation and strategy meetings for South West Yorkshire Partnership NHS Foundation Trust where I work as a Psychiatry Liaison Consultant. I also worked with IT teams to move from RIO to SystmOne, which are both electronic care record systems. I was then landed with the role of Chief Clinical Information Officer (CCCIO), for my trust. This is a brand new role, which means I can shape and develop it, making it an exciting opportunity. I closely work with Paul Foster, our Assistant Director of IT Services & Systems Development to appraise digital innovation before they get presented to wider professional group within the Trust.
There are not many females and people from ethnic minority backgrounds in this space. Without going into reasons and the unconscious bias debate, I want to say that work is being done to promote role of women in digital. I am a member of Shuri Network, a network to support women in digital space. Through this network, I have shadowed SOCITM (Society for Innovation, Technology and Modernisation) Leadership Lead Nadira Hussain. I consider her my mentor along with Salma Yasmeen, who is the deputy CEO and director of strategy and change for our Trust. Salma is also the executive digital lead for South West Yorkshire Partnership NHS Foundation Trust. I have attended digital summer camps and am a member of the Faculty of Clinical Informatics. I am mental health representative on the Digital Leads Board in the West Yorkshire Health and Care Partnership, and I am also part of National CCIO and CIO forums. I am currently doing a diploma from Cumbria University around the role of digital in healthcare. I have spoken about barriers to digital transformation in the NHS in ‘HPN North’ and ‘Excellence in Healthcare’ conferences. I was also part of a panel to talk about my career in a recent event in London, titled ‘Influential women in Tech’. I have also talked about career opportunities for women in senior leadership roles in digital summer school in 2021.
My advice to newcomers is to get out there. Say ‘yes’ to go to meetings and get involved. Being visible will land you with more opportunities. There is a huge demand in this space and it’s growing. More regional and national roles are coming up and if you are passionate, you will find a way. The Digital Leadership Programme by NHS Digital and TOPOL fellowship are worth looking at. Also, check out the NHS England website for the mental health digital playbook, providing a ton of advice to digitise clinical pathways and processes. And if you are a member of the Royal College of Psychiatry, join the Digital Psychiatry Special Interest Group (SIG) for teaching and training resources.
The digital revolution is coming, and it will all be worth it if digital can make it possible to provide health services to an elderly woman or a person with a learning disability in a remote area of Huddersfield without them travelling excessively long distances. And yes, helping the environment in the process would be a bonus. We need more enthusiastic people with more skills, and more diversity in our digital space. The world of AI and nanorobots is waiting to be discovered for the NHS. Just remember to say “Yes!”
Thank you for reading.